Team resource Management
To work in a group and understand the importance of your own actions is not always easy.
This course is geared for the general public and to understand the human factors and why we sometimes make mistakes, but also underscores how resourceful we are and what we do when we succeed.
Focus is placed on difficulties in communicating and working together as a team, conflict manage ment and recognition and acceptance of differences.
The course is performed by a CRM Instructor with several years experience of various servicerelated
- Duration: ½ - 1 say according to your requirements
- Location: Optional/at our facilities
- No previous qualifications
- Communication and conflict management
- To the general public