All people are different and want to be treated as individuals. This is a big challenge for someone offering service of any kind in their profession.
With focus on the company, or a special department working together, we discuss the importance of everyone having the same view of customer service and what happens when we sometimes fail.
The course is taught by an instructor with several years experience of working with service tasks and customers within the hotel, restaurant and the airline industries.
- Duration: ½-1day, adjusted to your requirements
- Location: Optional/at our facilities
- No previous qualifications
- For the general public